Job Description

You Will Be Responsible For:

Supports patient cases, oversees healthcare resource usage, facilitates communication among healthcare providers, and ensures accurate clinical documentation. Manages ancillary health services and works within systems to enhance patient care outcomes and improve clinical workflows. Job Family Description Provides support services that enhance patient comfort, safety, and satisfaction. Provides exceptional customer service to meet patient needs and improve the quality of patient care, including scheduling appointments and answering inquiries. Collaborates with clinical teams to ensure that patient experience is at the forefront of healthcare delivery.

JOB SUMMARY Experienced CDL Class B driver of a 45,000lb coach bus for a women's mobile mammography service; perform patient intake and data entry on the coach bus; perform basic maintenance to keep the MCI coach safe. Patient Registration Coordinator is accountable for the patient's first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.

JOB FUNCTIONS Demonstrates through behavior AdventHealths core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork. Drives Mobile Mammography Buses throughout Tampa Bay Market. Drives customer service initiatives by creating and owning the patient experience Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data. Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration Verifies insurance eligibility. Prepares, processes, and files the medical record for each patient as required by patient type Verifies codes are entered into the Electronic Medical Record (EMR) Participates in departmental performance improvement initiatives Perform other duties as assigned.

Qualifications

Education

• High School Diploma or Equivalent Required




• Associate Degree Preferred

Work Experience

• 1 Years of Related Experience Preferred




• Leadership Experience Preferred

Knowledge, Skills, and Abilities (KSAs)

• Demonstrated ability to read, write legibly, speak, and comprehend English effectively Required




• Ability to operate standard office equipment including a computer, copier, fax, and scanner Required




• Ability to establish and maintain effective working relationships with individuals from diverse backgrounds Required

Licenses and Certifications

• Commercial Drivers License (CDL) with a satisfactory driving record Required

Physical Requirements

Category: Non-Clinical Service-Oriented Jobs

• Ability to see and read information such as labels, monitors, and to assess customer needs.




• Frequent interaction with customers, requiring clear communication and quick understanding of spoken information and alarms.




• Manual dexterity for handling complex or delicate equipment, including frequent use of computers, phones, and cables.




• Physical mobility to transport, pull, push, lift, bend, kneel, and carry equipment or supplies of varying weight, including heavy items.




• For driving roles: ability to operate a vehicle safely, including reading road signs and responding to traffic conditions.

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

Category: Administrative

Organization: AdventHealth Imaging Centers

Schedule: Per Diem

Shift: 1 - Day

Req ID: 25018528

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

AdventHealth

Job Tags

Daily paid, Work experience placement, Relief, Work at office, Local area, Shift work,

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