Job Description
About FWF
FWF is a third-party logistics and transportation company headquartered in Grand Rapids, MI. Together, we have paved the way in the transportation industry since our founding in 2012. Our award-winning culture is devoted to empowering people and collectively fostering an environment of excellence as we strive to uplift our teammates, partners, and customers to create a lasting impact. As a 3PL, we specialize in full truckload (TL), less-than-truckload (LTL), drayage, rail, and international ground and air freight.
Please note that this role is a 100% on-site role located in our corporate office in Kentwood, MI.
As a Sales Intern at FWF, you will learn the fundamentals of sales prospecting, qualifying, and opportunity generation, as well as exposure to sales presenting and closing. This internship is designed to give you hands-on experience in identifying potential clients, understanding their needs, and setting up qualified meetings for our full-time sales team. It best suits aspiring sales professionals looking to develop core sales skills through collaborative, hands-on experience. This role is compensated at an hourly base rate plus commission and bonuses.
Responsibilities
Research and identify potential leads through various lead-generation platforms
Qualify leads by assessing needs and determining their fit with FWF services
Outreach to prospective clients via cold calls, emails, and social media
Maintain accurate and updated lead information in company CRM
Set appointments with qualified prospects and collaborate with our sales team on meeting preparation and presentation
Track and report on outreach activities and lead progress
Collaborate with tenured sales roles on pricing and negotiation strategies
Maintain a healthy pipeline of prospects and opportunities that drive customer onboarding
Work closely with sales, marketing, and training teams to align on sales strategies and messaging
Attend training sessions on sales techniques, industry knowledge and market insights
Shadow experienced sales professionals to learn best practices
Qualifications
Currently pursuing a degree in Business, Supply Chain, Marketing, Communications, or a related field
Strong communication skills, both written and verbal
Competitive - You like to win without taking shortcuts
Humble - You are eager to learn and seek constructive feedback
Self-starter - You’re not afraid to make mistakes, and you learn from them
Problem-solver - You may not have all the answers, but you’re willing to find them
Resilient - You don’t take rejection as failure and can maintain posture through challenges
Familiarity with CRM software (e.g., Salesforce) is a plus but not required
Skills You Will Develop
Prospecting
Cold Calling
Lead Qualifying
Opportunity Generation
Sales Presenting
Pipeline Management
Compensation
~$15/hour base rate
~ Performance-based bonus and commission on assisted sales
Awards and Recognition
Inc. 5000 Fastest-Growing Private Companies in America
Inc. 5000 Regionals: Midwest
A Transport Topics Top Freight Brokerage Firm
Top Company for Women to Work for in Transportation
Detroit Free Press Top Workplaces
Michigan Celebrates Small Business 50 Companies to Watch
West Michigan's Best and Brightest Companies to Work For
At FWF, we embrace diversity and are committed to creating an inclusive environment where every individual is respected and valued. Our values - Show don't tell, honor your word, impact those around you, education creates excellence, leadership beyond title, and do what it takes - guide us in promoting equal opportunity and fostering a culture that thrives on equality.
Job Tags
Hourly pay, Base plus commission, Full time, Part time,
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